Help Desk Technician (Entry-Level)

Responsibilities: Respond to user inquiries and troubleshoot hardware/software issues. Document support requests and resolutions. Assist in setting up and configuring computer systems and peripherals. Provide guidance on software usage and IT policies. Escalate complex issues to higher-level support teams. Qualifications: Bachelors degree or diploma in IT, Computer Science, or related field. Basic knowledge of operating systems, software applications, and networking. Strong communication and cu…