TechDoQuest
Customer support - Freshers (Hindi)
About this role
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Roles and Responsibilities: 1. Addressing Customer Inquiries: Provide accurate information regarding insurance products, services, and policies across various communication channels. 2. Managing Claims Process: Assist customers with filing and following up on claims, ensuring proper documentation and timely resolution. 3. Troubleshooting and Issue Resolution: Resolve customer complaints or issues by identifying problems and offering appropriate solutions in a timely manner.